Tenant Viewing Feedback Form: Free Template

The form, ready to use

Viewing Feedback — [Property Address]

1. Overall, how would you rate the property? (1–5)
2. Did the property meet what you were looking for in terms of size and layout?
3. Does the rent feel in line with similar properties you’ve viewed recently?
4. Does the available move-in date work for your circumstances?
5. Is there anything that would stop you applying for this property?
6. Would you consider applying for this property?

Six questions, answerable on a phone in under a minute — short enough that a prospective tenant will actually finish it, rather than abandoning it partway through or dashing off one-word answers just to get to the end. See lettings viewing feedback questions to ask prospective tenants for the reasoning behind each question and a longer set to draw from if a particular property warrants more detail.

A filled-in example

Viewing Feedback — 14 Birch Court

1. Rating: 4/5
2. “Yes, good size for what we need, liked the layout.”
3. “A little higher than a couple of others we’ve seen nearby, but not by much.”
4. “Move-in date works fine for us.”
5. “Nothing major — the rent is the only thing giving us pause.”
6. “Yes, likely to apply.”

Rolled up across several viewings, answers like this are exactly what turns into a usable landlord report — a specific rent signal, a clear application intent, and nothing that needs chasing up for more detail.

Why anonymous, by default

Prospective tenants tend to give more honest answers when they’re not worried a critical comment might affect how an application is viewed later — anonymity removes that concern and generally gets more useful feedback than a form that asks for a name upfront. It’s also a lighter data protection footprint, since you’re not holding identifying information alongside opinions about the property. See anonymous viewing feedback for the fuller reasoning, which applies just as much on the lettings side.

How to actually get it filled in

A form that exists but never gets completed is no better than no form at all. A few things that reliably improve response rates:

• Send it immediately after the viewing, not the next day — impressions fade fast, and a same-day form catches detail a next-day one won’t.
• Send a link, not an attachment. A one-tap link opened straight from a text or WhatsApp message gets completed far more often than a form requiring a download or an app.
• Use a QR code at the property itself for open viewings or block viewings, so feedback can be given on the spot rather than relying on a follow-up message reaching someone later. Our QR code generator makes this a two-minute setup for any listing.

What to do with the responses

Individual responses are useful in the moment, but the real value comes from aggregating several together — a single “the rent feels a bit high” is one opinion; the same comment from three of five viewers is a pattern worth raising with the landlord. See the landlord report template for how to roll individual responses up into something reportable, and how to reduce landlord chasing calls for why doing this consistently matters.

This is the lettings sibling of the sales version

If you’re already using the viewing feedback form template on the sales side, this form follows the same shape — short, anonymous, phone-first — with rent, move-in timing, and application intent swapping in for price and offer intent.

Where this fits

For the questions this form is built around, see lettings viewing feedback questions to ask prospective tenants. For the full picture, see our complete guide to viewing feedback for letting agents.

ViewingFeedback gives you this form ready to send by link, text, or QR code, with responses rolling automatically into a landlord-ready report — no spreadsheet or manual write-up needed.